FAQ
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Yes, our main locations are located in the centre of the city, close to Rotterdam Centraal railway station. You can reach our locations by foot or bike. When we program at unique locations outside of the city centre, these are always accessible by bike or public transport.
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Yes, with Day+Night tickets you can also access the Night program of that day. Passe-partouts tickets gives you access to all the events of the festival
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As we are a festival, you buy a ticket for a day or for the three days (passe-partout). It is not possible to buy a ticket for just one concert.
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You can find it here: www.motelmozaique.nl/festival/lineup
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You can download the timetable as PDF or download the free MOMO app in TimeSquare. If there are any changes during the festival the MOMO app will always be up to date!
Please note that the timetable is subject to changes.
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You can get your Single Day+Night tickets, Night tickets, 3-day ticket or Friends Package for MOMO Festival 2023! Now available also tickets for our Night Program on Friday 14 April and Saturday 15 April 2023! Buy tickets via Ticketmaster
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Yes! We will scan your ticket at our ticket desk at Playground (along the Westersingel), this can be done from a phone so you don’t have to print it. You will then receive a wristband from us with which you have access to all locations. This exchange is of course only possible on the festival day itself. All ticket buyers will receive a service email the day before the festival with some more practical information about the entrance.
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When you have a cancellation insurance at Ticketmaster, then you can cancel your ticket. In any other way this is not possible. If you are somehow not able to come, you can give or sell your ticket(s) to a friend or offer them on Ticketswap for example.
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With hospitality as a foundation and Rotterdam – the largest minority-majority city in the Netherlands – as a backdrop and source of inspiration,
MOMO strives for an environment in which you feel welcome, represented and safe. Our house rules and general terms and conditions help to achieve this goal:
1. There is a zero-tolerance policy on discrimination, harassment, aggression and other forms of unwanted behavior.
2. Consent is key, always! Want to kiss, touch or dance with somebody? Make sure to ask.
3. If you feel unwell or unsafe, please do not hesitate to contact our floor angels. They will be wearing fluorescent vests and can be approached at any time. Your safety is important to us.
4. Respect people’s privacy when taking photos or recording videos.
5. Help us keep the festival site clean and green by disposing of your trash properly and recycling whenever possible!
We’re committed to creating a fun and inclusive space for everyone to enjoy, and we appreciate your cooperation in making that possible. -
We have a First Aid post close to the stage at MOMO Playground, (Westersingel) and at Theater Rotterdam.
Other locations have a venue manager that can perform first aid. -
In order to make our festival as accessible as possible for everyone, we are happy to think along with you about what contributes to this. We want to be able to welcome everyone, we are still learning about this.
If you would like to bring a sign language interpreter or guide, we can look at the possibilities together. We can be reached by email. Isn’t all the information you need in this list? Send us a message at info@motelmozaique.nl.
ARMINIUS
- The entire building is wheelchair accessible
- There are toilets that are also wheelchair accessible
- There are two parking spaces for people with disabilities. These cannot be reserved.
- For people who are hard of hearing, there is the option of using an induction loop.
- The bar has a mobile pin
THEATER ROTTERDAM
- Theater Rotterdam has special wheelchair spaces and rows that are easy to reach from the elevator entrance. If you want to reserve a place here, please let us know by sending an email.
- The rooms at the top can also be reached via an elevator
- There are toilets that are also wheelchair accessible
- We have sound amplification in the cloakroom in the hall of TR25 Schouwburg. This receiver can be borrowed free of charge and can be connected to any hearing aid with a telecoil. If you don’t have a hearing aid, you get a receiver with headphones. Afterwards, you return the device to the information desk. Do you want to use this? Let us know by email.
- The bar has a mobile pin
ROTOWN
- Rotown is only a small venue and there is no room for a wheelchair platform. The room has no steps (apart from the regular toilets). There are other options entirely depending on how you want to experience the concert:
Would you like to see the band as closely as possible? Or reserve a bar stool because you can’t stand for a whole concert? Email us and we’ll reserve a spot for you. At the back of the hall there is a modest screen on which you can also follow the concert.
- There is a toilet suitable for wheelchair users. The key is available at the bar.
- The bar has a mobile pin.
- There is a parking space for people with disabilities, but no possibility to reserve a space.
More information can be found at https://www.rotown.nl/info/toegankelijkheid/
WORM
- WORM is wheelchair accessible from the entrance on Boomgaardsstraat
- Would you like to see the band as closely as possible? mail us and we’ll reserve a spot for you.
- There are toilets that are accessible with a wheelchair
- There is a mobile pin at the bar
BAANHOF
- All areas are only accessible by stairs
Roodkapje
- The event space is located on the ground floor and is directly accessible from the street.
- The toilets are not wheelchair accessible
- There is a mobile pin at the bar.
V11
- If you want to get on the boat of V11 you have to go up a ramp. The ramp also fits a wide wheelchair. If you need help with this, you can let us know and mail us.
- The concert hall is located downstairs, you can access it via an elevator.
- Would you like to see the band as closely as possible? Or reserve a bar stool because you can’t stand for a whole concert? Email us and we’ll reserve a spot for you.
- A wide wheelchair does not fit in the available toilets.
- The bar has a mobile pin.
Perron
- The platform is accessible with a wheelchair via a ramp
- There are toilets that have space for a wheelchair
- The bar has a mobile pin
Playground
- Playground is wheelchair accessible via a ramp.
- There are wheelchair accessible toilets
- The bar has a mobile pin
Brutus
- Wheelchair accessible, you enter via Atelier van Lieshout. The path towards the performance hall is the building’s ground floor.
- The toilets are not wheelchair accessible
It is possible to request a Mobility Pass for MOMO Festival, to apply or if you have further questions you can send us an email at info@motelmozaique.nl
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Check out our free MOMO app in TimeSquare that we use to keep you posted during the festival.
And follow us on the socials:
* Instagram @motelmozaique
* Facebook Motel Mozaique
* Twitter @motelmozaique
* Spotify MOMO Playlist -
MOMO Festival 2023 takes place on 13, 14 and 15 of April at different locations in the city centre of Rotterdam.