FAQ’s

  • Ticket sales

    • Passe-partout tickets, Day tickets and Friends Package tickets for MOMO Festival 2025 are now available! Buy tickets via this link.

      Update: Passe-partout tickets & Thursday Day tickets are SOLD OUT. Day tickets for Friday and Saturday are still available.

    • Yes, Day tickets for MOMO Festival 2025 are now available for 17, 18, and 19 April via this link.

      Update: Passe-partout tickets & Thursday Day tickets are SOLD OUT. Day tickets for Friday and Saturday are still available.

    • Yes! To access MOMO Festival, you’ll need to exchange your tickets for a wristband at the MOMO Playground Ticketing Desk (Schouwburgplein). You can show your ticket on your phone – no printing necessary!

      Please note: exchange of your ticket is only possible on the festival day itself.

      Ticketing Desk opening hours are:

      Thursday 17 April: 16:00 – 23:00
      Friday 18 April: 11:00 – 23:00
      Saturday 19 April: 11:00 – 23:00

       

    • MOMO Playground Ticketing Desk (Schouwburgplein). Please note: Ticketing Desk opening hours are:

      Thursday 17 April: 16:00 – 23:00
      Friday 18 April: 11:00 – 23:00
      Saturday 19 April: 11:00 – 23:00

    • No, exchange of your ticket for a wristband is only possible on the festival day itself.

       

    • As we are a festival, you buy a ticket for a day or for the three days (passe-partout). It is not possible to buy a ticket for just one concert.

    • When you have cancellation insurance at Ticketmaster, then you can cancel your ticket. In any other way this is not possible. If you are somehow not able to come, you can give or sell your ticket(s) to a friend or offer them on Ticketswap for example.

    • No, wristbands can only be collected by the person whose name is linked to the ticket. Each attendee must pick up their own wristband in person. Unfortunately, you cannot collect wristbands for friends or other people in your group, and others cannot collect your wristband for you.

    • Yes! If you have a Day ticket for the same day as the MOMO Nights program, you can access the MOMO Nights events. If you have a Passe-partout ticket, you get access to both Friday and Saturday’s MOMO Nights programs.

    • Yes, we have a collaboration with RotterdamPas, which means 25% discount on a MOMO Festival Passe-Partout ticket for all RotterdamPas cardholders. Rotterdampas cardholders who would like to get a ticket with discount: please send an email to rotterdampas@motelmozaique.nl with your Rotterdampas code and we will send you the discount code and instructions on how to buy the ticket.

      Update: Passe-partout tickets & Thursday Day tickets are SOLD OUT. Day tickets for Friday and Saturday are still available.

    • Yes, there is a limited amount of student Passe-partout tickets available, which means students will get 25% discount via this link. Note: please show your student card upon arrival.

      Update: Passe-partout tickets & Thursday Day tickets are SOLD OUT. Day tickets for Friday and Saturday are still available.

  • General info

    • The next edition of MOMO Festival will take place on 17, 18 and 19 of April 2025 at different locations in the city centre of Rotterdam.

    • Check out the full MOMO festival line-up: here.

    • Download the MOMO (Timesquare) App to get real-time updates and save your favorite routes.

      Alternatively, a digital timetable is available here, with black and white timetables available on-demand at the ticketing desk at MOMO Playground

    • Check out our free MOMO app in TimeSquare that we use to keep you posted during the festival, stay tuned via our newsletter, and follow us on the socials:

      Instagram
      Facebook
      TikTok
      Spotify MOMO Playlist

    • At MOMO Festival, we’re committed to minimizing our environmental footprint through several initiatives:

      Reusable Cup System:

      – Implemented at MOMO Playground and Waalse Kerk
      – Works with a €1 deposit system
      – When you purchase your first drink, you’ll pay a €1 deposit
      – For subsequent drinks, return your used cup to receive a fresh one
      – At the end, return your cup to get your €1 deposit back
      – Helps us significantly reduce single-use plastics

      Green Traveler Reward:

      – Available to all ticket holders (both festival passes and day tickets)
      – Qualify by traveling fossil-free: walking, cycling, skateboarding, or using public transport
      – Receive a special green coin when collecting your wristband (staff will verify your travel method)
      – Exchange your green coin for one free drink (soft drink, wine, or beer) at the MOMO Playground bar only

      For complete information about all our environmental efforts, please visit our sustainability page.

    • We have a First Aid post close to the stage at MOMO Playground and at Theater Rotterdam. Other locations have a venue manager that can perform first aid.

    • Our official photographers will be capturing moments throughout the festival. By attending, you acknowledge that photographs may be taken and potentially used in future MOMO Festival promotional materials, website, and social media channels.

      If you prefer not to be photographed, simply inform the photographer directly. We respect your privacy while preserving the memories.

  • Locations

    • MOMO Festival 2025 takes place across an exciting array of venues throughout Rotterdam, from iconic cultural institutions to hidden gems in the city. For a complete list of all festival locations and their details, visit the locations page on the MOMO website.

    • Yes, our main locations are located in the centre of the city, close to Rotterdam Centraal railway station. You can reach our locations by foot or bike. When we program at unique locations outside of the city centre, these are always accessible by bike or public transport.

  • Accessibility

    • We aim for our festival to be easily accessible to everyone and that is why we have our festival tested for accessibility by Marianne Dijkshoorn of the consultancy firm Welcome Accessibility & Events.

      We are still learning about our accessibility and are open to comments, questions or suggestions. You can reach us at support@motelmozaique.nl for all things related to accessibility.

      Do you have a question about accessibility, do you need help with something or do you want a stool/wheelchair space at a certain location? Please email at least 2 days before the festival to: support@motelmozaique.nl.

      On the Accessibility page, you will find information about all the different locations of MOMO 2025, followed by some (extra) information about assistance dogs, the hidden disabilities sunflower key-chord, floor angels, our code of conduct, sign language interpreters/support and strobe lights.

  • Social safety

    • MOMO Festival is committed to creating a safe and respectful environment for all attendees. We have established a Code of Conduct that all participants are expected to follow. For details, please read our full Code of Conduct.

      Additionally, Floor Angels wearing fluorescent vests will be present during the night program to provide support and ensure your safety. If you need assistance during the festival, don’t hesitate to approach a Floor Angel or any MOMO Festival staff member.

      Detailed accessibility information is also available here and at the MOMO Playground Ticketing Desk.

  • Art Motel

    • Separate tickets for Art Motel during MOMO Festival are available through our ticket page.

      Update: Friday Art Motel tickets are SOLD OUT. Saturday tickets for Art Motel are still available.

    • No, a MOMO Festival ticket does not grant you access to Art Motel. You need a separate ticket for Art Motel. Tickets for Art Motel are available through our ticket page.

    • No, an Art Motel ticket does not grant you access to the full MOMO Festival program. For access to the festival, you need a separate day ticket or passe-partout.

    • In the Willem Burger Hall of de Doelen, Schouwburgplein 50 Rotterdam.

    • In a world full of stimuli and division, Art Motel offers a moment of rest, recovery, and connection. By sleeping together in a unique environment of art and performance, we explore sleep as a ritual, both individually and collectively. Art Motel is NOT a hotel stay, so don’t expect lavish luxury. It’s about the experience, the program, and the special atmosphere.

    • No, you can participate in Art Motel for only one night. This way, we keep the experience fresh and available for as many visitors as possible.

    • You decide what time you come to sleep; doors open from 22:00. It’s good to know that the morning program starts at 09:00.

    • We provide beds with pillows, blankets, and bedding. However, you’ll need to bring a few personal items:

      – Your own shower supplies (soap, shampoo) and towel
      – Comfortable clothing for sleeping and the morning program
      – A power bank to charge your phone
      – The venue can be chilly at night, so bring something warm to sleep in!
      – We recommend bringing earplugs or a sleep mask if you’re sensitive to sound or light, as the sleeping area will not be completely dark

    • Yes, the experience is intended for adults (18+).

    • When you have cancellation insurance at Ticketmaster, then you can cancel your ticket. In any other way this is not possible. If you are somehow not able to come, you can give or sell your ticket(s) to a friend or offer them on Ticketswap for example.

  • No results match your query!