Support MOMO Festival
Save your ticket and and join us in 2021
We are very grateful with your purchase of a ticket for MOMO Festival 2020. However, we would like to request you to hold on to your ticket, so that we can still celebrate the 20th edition of MOMO with you, one year later.
We understand you might have some questions. Let’s try to answer most of them below. If you still have any questions, please send an email at firstname.lastname@example.org or DM us via Instagram of Facebook.
I bought a ticket for MOMO Festival 2020. What now?
All tickets purchased remain valid for MOMO Festival 2021, so day tickets, passe-partouts, CJP tickets, packages, as well as overnight stays at the Art Motel.
I support MOMO and I’m keeping my ticket for MOMO 2021. Then what?
You don’t have to do anything with your ticket except keep it safe. Your 2020 admission ticket automatically gives you access to the next year’s edition. You will receive a service email with practical information shortly before the festival.
When is MOMO Festival 2021?
MOMO will take place next year on Thursday 22, Friday 23 and Saturday 24 April. Stay informed via our newsletter and attend the Facebook event.
Can I still buy MOMO Festival 2020 tickets?
Yes. Until April 18 you can still buy a ticket under the conditions of edition 2020 for the regular price. Buy your tickets here and support MOMO!
Can I do more to support MOMO?
Hell yes! We have set up a Support MOMO Store with all kinds of limited edition merchandise, such as tote bags, sweaters and a water bottle. Check the webshop.
Can I also get a voucher for another MOMO event?
Yes that is possible. If you cannot go to MOMO21, you will receive your purchase amount (including service and / or reservation fees) in the form of a voucher, a digital credit. The voucher is valid for at least 12 months and you can spend it on a concert or festival organized by the Motel Mozaique foundation. This voucher system is quite new, which we will work out further with our ticket partner Ticketmaster in the near future. We will send an update about this as soon as we can.
Can I get my money back?
A ticket refund is also possible. You can use this form for your request for a refund to our ticket partner Ticketmaster, until 10 May 2020. Under ‘Choose a subject’, select ‘Cancel’ via the dropdown menu. Due to the many relocations of events, it takes Ticketmaster several weeks to process the refund requests. We ask for your understanding.
Can I still see the MOMO20 acts in Rotterdam later?
With our partners, we try to move as many acts that would perform at MOMO Festival 2020 to another time. We managed to schedule a number of shows already;
- Leif Vollebekk on October 15 in Rotown
- Dry Cleaning on October 28 in Rotown
- Deeper on November 22 in V11
- Eefje de Visser on January 21, 2021 in Theater Rotterdam (Schouwburg)
Keep an eye on our site and socials for updates.
For other questions, we can be reached at email@example.com